Limousine Service Of Westchester

I really like this limo service, and I use them for business and pleasure. Whether I'm catching a morning flight or attending a social event in the evening; whether I'm traveling alone or in a group, the service is consistently excellent: sharp cars, super reservation clerks, and friendly chauffeurs who are true pros.

I have an extremely demanding schedule, and I have to rely on service providers to make it happen. When I need to get from Point A to Point B, I want to know that a) my car is waiting for me when I need it; b) the driver is pleasant and professional, not too chatty or familiar; and c) the car that I'm riding in is clean, comfortable and well-maintained. Limousine Service of Westchester exceeds my expectations in every area.

This is my first time writing a review for anything, but the kind and trustworthy people at Limousine Service of Westchester made my day. After a long, long day flying in and out of Philadelphia for a do-or-die sales presentation and a meeting with a client, I was exhausted, physically and mentally. The limo driver was waiting for me when the plane landed at 9 p.m., and by the time I got home, I went straight to bed. When I woke up in the morning, I suddenly realized my diamond and emerald pendant necklace was missing; I couldn’t remember taking it off the night before. It’s a small but valuable piece of jewelry, but more important, as a family heirloom, it has immeasurable personal value.

My heart sank as I immediately called the offices where my meetings were held, the airline, the limo service, and the restaurant at the airport where I had grabbed a bite to eat. No one had seen my necklace. For all I knew it had slipped off my neck somewhere in downtown Philly. I would never find it, and I was devastated. But, thank God, that wasn’t the end of the story. Two days later, the limo company called to say that a driver found my necklace between the seat cushions when cleaning the car. Now, that driver didn’t know me; he could have easily slipped the jewelry into his pocket (and sold it for a tidy sum, I’m sure!) or thrown it in a “lost and found” box somewhere. Instead, he went out of his way to make sure the necklace was returned to its owner. I’ve always felt like I’m in good hands when I travel with Limousine Service of Westchester, and now I’m doubly sure. Thank you, thank you, thank you!

Limousine Service of Westchester has never let me down; in fact, they saved me from my own mistake on at least one occasion. I was surprised when the car didn't arrive at the scheduled time to take me to the airport. When 10 minutes passed and still no limo, I called to find out what was wrong. When the agent told me he didn't have a reservation for me, I could feel my blood pressure rising. I insisted that it was their error and demanded a car, pronto. The agent did the right thing by dispatching a car immediately and THEN placing me on hold while he checked to see what had gone wrong. As I waited, I glanced at my handwritten notes and email confirmation, and there it was in black and white -- I had reserved the car for the wrong day! When the agent came back with the same information, he was very pleasant, shrugging off both my error and my initial aggressive tone. What a pro! The car arrived moments later and, yes, I made it to the gate on time.